Call us today at:
215-627-9463
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Contact Information:
Pinot Boutique
227 Market St.
Philadelphia, PA 19106
Phone: 215-627-WINE (9463)
Fax: 215-267-9464
E-mail: info@pinotboutique.com
Returns Policy:
For returns call Customer Service for return authorization number, 215-627-9463 - 11am-8pm Est. Mon-Fri.
If you are not completely satisfied with your purchase, return the item within 30 days for a exchange, refund or credit. Email or call customer Service for a return authorization number. Pack items securely in original box and shipping carton and send to:
PinotBoutique
227Market St.
Philaelphia, PA 19106
Returned merchandise must be in new condition, in original boxes with your receipt. Sorry, no returns on custom wine cellars, cooling units, custom racks, books, or food. Shipping is refunded only if the wrong items were shipped, or merchandise was received damaged. For all free-standing Wine Cellars, Wine Racks, large Furniture Pieces, and Cooling Units, pre-payment will be required, and a 20% restocking charge will be imposed for any cancellations or returns.
Showroom Location:
227 Market St., Philaelphia, PA 19103
215-627-9463
11 a.m. - 6 p.m. Monday-Wednesday
11 a.m. - 9 p.m. Thursday-Saturday
noon-4 p.m. Sunday
Call for directions.
FAQs:
Privacy & Security:
Pinot does not sell or rent your email address to other companies.
We use the information we collect to contact consumers for marketing purposes, and to improve your web shopping experience. You may 'opt-out' of our e-mail list at any time.
Pinot goes to great lengths to protect the security of your credit card information, and we will do our best to protect its security on our systems. Specifically, every page in the WineEnthusiast.com ordering process that requests credit card information uses Secure Socket Layer (SSL) encryption, which is designed to render information unreadable should anyone try to intercept it. However, we cannot guarantee or warrant the security of any information you transmit to or from our Web site, and you do so at your own risk.
Ordering by Phone / Mail / Fax:
You may place orders by phone by calling 215-627-9463. Orders may also be placed by fax at 215-627-9464.
Fax or mail order forms are available upon request.
Can I make a change or cancel my order?
To make a change or cancel your order, please contact customer service at 215-627-9463, 9am-6pm EST Mon-Fri.
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